Cashier Interview
Money Handling Question(s) & Actual Evaluation
Please refer to the evaluation for more insight.
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Classification: Cashier
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Topic(s): Money Handling
Can you tell us about your experience working as a cashier?
Candidate's Answer:I was previously employed at H-E-B as a cashier where I effectively scanned their grocery items and cashed out customers.
Evaluation:Your answer showcases your previous work experience as a cashier and highlights your skills in money handling and customer service. You have provided a specific example of your previous job and mentioned the company name, which adds credibility to your answer.
To improve your answer, you can also mention any specific training or certifications you may have received in money handling or customer service. Additionally, you can mention any challenges you faced as a cashier and how you overcame them, showing your adaptability and problem-solving skills.
In terms of rating your answer, I would give it a 4/5. Your answer effectively addresses the question and provides relevant examples, but adding a bit more detail and showcasing your skills and experiences even further could make it a 5/5 answer.
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Classification: Cashier
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Topic(s): Money Handling
How do you handle difficult customers?
Candidate's Answer:I handle difficult customers by remaining calm. If it is a bigger issue, I call over a manager to assist the customer.
Evaluation:Your answer is good because it shows that you have a calm and professional approach to handling difficult customers. By remaining calm, you are able to diffuse the situation and prevent it from escalating further. This is important in a customer service role as it helps to maintain a positive and professional image for the company.
Additionally, involving a manager is a smart move as they are trained to handle difficult situations and can provide a solution that is in line with the company's policies. This also shows that you are not afraid to ask for help when needed and are willing to work as a team to provide the best service to the customer.
To improve your answer, you could provide an example of a difficult customer situation you have encountered in the past and how you handled it successfully using your approach. This would give the interviewer a better understanding of your skills and experience in handling difficult customers.
Overall, I would rate your answer a 4/5. Your answer is clear, concise, and shows a good understanding of how to handle difficult customers. Providing an example and showcasing your experience would make it a 5/5 answer.