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Civil Service Interview

Administrative Support Role Question(s) & Actual Evaluation

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* Please note that the following answer(s) are just sample answers from one of our candidates. It doesn't mean that it's the correct or wrong answer.
Please refer to the evaluation for more insight.


  • Classification: Civil Service
  • Topic(s): Administrative Support Role
Interview Question:

Can you provide an example of a time when you had to deliver results quickly? What approach did you take?

Candidate's Answer:

Absolutely. So at my third year of university I we did a two week initial placement where I had to produce a pure plan and communications e-mail in a team of seven for Zoe, which is a Manchester startup company involved in biometrics.Really at it at two week limited time deliverable time deliverable, sorry to produce results. So we had to familiar ourselves with each other and with the project very quickly and producer reports. So it could be great back on a weekly basis.So to do this, we split the team up into sections and I acted as the lead analyst. I was mainly responsible for mailing the research, looking at industry and the trends that were happening at the time, so we could get a better understanding of what we're focused with sort we can market.The company effectively however I also went off and above and beyond this role by organising our communications with each other while setup Google documents an Gmail to keep everyone focused on track and I often lead meetings so we could.Work more efficiently as a team.By doing this, we were able to meet our time deliverable of two weeks and our supervisor graded our project as outstanding. It was even shown that in the radar chart afterwards that my teammate is rated highly on leadership, teamwork and organisation.With experience taught me the importance of being an effective team member and putting in a lot of effort to meet Honda Liberals to to meet and deliverables.

Evaluation:

Your answer effectively addresses the interview question by providing a concrete example of a time you delivered results quickly. You detail the context, your role, the actions you took, and the successful outcome. However, there are several areas for improvement that could enhance clarity and impact.

1. Structure and Clarity: Your response can be organized more clearly using the STAR (Situation, Task, Action, Result) method. Although you mentioned key elements, explicitly framing your answer in this way would provide better clarity.

2. Detailing Challenges: While you explain your team’s tasks clearly, elaborating on specific challenges you faced in the two-week timeframe could illustrate your problem-solving skills more effectively.

3. Quantifiable Outcomes: You mention that your supervisor graded the project as outstanding. Adding more quantifiable results, such as specific feedback, the impact of your work on the company, or improved team performance, would strengthen your answer.

4. Professional Language: Some phrases in your response are a bit informal or unclear, making it harder to follow. For instance, smoothing out phrases like “at it at two week limited time deliverable” can make your response more professional.

5. Reflection: You could briefly mention what you learned from this experience that you can apply to the administrative support role, making your answer more relevant to the position.

Overall, your response demonstrates your ability to work efficiently under pressure and contribute to team success, which is beneficial for an administrative support role.

Rating: 3/5

Improvement suggestions would make your answer more compelling, organized, and aligned with professional standards.