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Tier 2 - Service Desk Technician (ONSITE) at TJFACT LLC - Totally Joined For Achieving Collaborative Techniques
Description
About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations.
About the Position: TJFACT is seeking to hire a well-qualified Tier 2 - Service Desk Technician to support our US Department of Treasury, Office of the Comptroller of Currency (USDT – OCC) client at the OCC Headquarters in Washington, DC.
Please note that this opportunity has a 5-day onsite requirement.
Duties and Responsibilities: Answers questions or resolve computer problems for clients in person, or via telephone or electronically.
Under general supervision, provides second-tier support to end users Identifies, researches, and resolves technical problems.
Provide technical assistance to computer users to resolve a variety of basic issues.
Provide assistance with computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Documents, tracks, and monitors the problem to ensure a timely resolution.
- Role: Tier 2 - Service Desk Technician (ONSITE)
- Company: TJFACT LLC - Totally Joined for Achieving Collaborative Techniques
- Location: Washington, DC
- Job found on: 28th of September, 2025
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Apply Now
Practice Interview
* This job might be expired as it was posted more than a month ago.
