Technical Support Analyst at Pillsbury Winthrop Shaw Pittman LLP

• Job Location San Francisco, CA
• Seniority Entry Level
• Type Full-time

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Description

San Francisco, California Job Description Primary Responsibilities We are seeking a skilled and dedicated Technical Support Analyst to join our San Francisco office.

In this role, you will be a primary point of contact for technical excellence, providing dedicated, personalized technical support to our local team while collaborating with our broader regional IT network.

This position reports to the Regional IT Manager.

This role is 100% on-site at our San Francisco location.

Remote and hybrid work arrangements are not available for this position.

If you are a self-motivated problem solver who believes that exceptional customer service is just as important as technical expertise, we want to hear from you.

Key Responsibilities Expert Troubleshooting: Investigate and resolve hardware, software, and network issues for local and regional staff.

System Maintenance: Install, configure, and maintain desktops, laptops (Windows 10/11), printers, and mobile devices (iOS/Android).