Sr. Analyst, Workforce Management at Cartier

• Job Location New York, NY
• Seniority Mid-Senior Level
• Type Full-time

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Description

At Richemont Americas, we are proud to employ talent from many different backgrounds, experiences, and identities.

We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence.

We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

How You Will Make An Impact Job Mission Reporting to the Director of Workforce Management & Process Improvement, the Sr.

Analyst, Workforce Management plays a critical role in optimizing staffing schedules and operational efficiency across our retail boutiques.

This position is responsible for leveraging workforce management systems to analyze data, forecast demand, while providing actionable insights to ensure optimal coverage, enhance productivity, and support strategic decision-making.

The analyst will also serve as a key system expert, providing support, documenting issues, and collaborating with vendors on system improvements.

Key Responsibilities Provide comprehensive system support for Workforce Management (WFM) configurations, including troubleshooting and root cause analysis for system concerns.