ServiceNow Business Analyst at Brillio

• Job Location Bengaluru, Karnataka, India
• Seniority Mid-Senior Level
• Type Full-time

Description

7+ Years of Experience with ServiceNow, Work with business stakeholders, IT, and procurement teams to gather HAM requirements.

Define HAM use cases, workflows, and automation needs in ServiceNow.

Ensure compliance with software licensing models (SaaS, Perpetual, Subscription, Cloud, OnPremises, etc.).

Define license reconciliation, software discovery, and asset normalization processes.

Ensure accurate data in CMDB.

Identify non-compliant licenses, unused software, and cost-saving opportunities.

Work with vendors and procurement to manage software contracts and renewals.

Support internal and external software audits (Microsoft, Adobe, Oracle, IBM, etc.).

• Role: ServiceNow Business Analyst
• Company: Brillio
• Location: Bengaluru, Karnataka, India
• Job found on: 30th of September, 2025

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