Senior Head Of Investigations at UK Ministry Of Defence

• Job Location London, England, United Kingdom
• Seniority Executive
• Type Full-time

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Description

Westminster Job Summary The Armed Forces Commissioner (AFC) is a newly established, dedicated champion for our Regular and Reserve personnel and their families; a landmark step in demonstrating our commitment to supporting those who serve our nation.

Acting as an independent champion, the AFC provides a direct route for serving personnel and their families to raise concerns about welfare issues that may impact on their service lives and ability to serve.

The Commissioner subsumes the roles and responsibilities of the Service Complaints Ombudsman, providing independent and impartial oversight of the Service Complaints system.

They have the power to help Service personnel access the Service Complaints system, review aspects of the handling of individual Service Complaints, and report on the efficiency, effectiveness, and fairness of the system as a whole.

They also have the discretion to conduct individual and thematic investigations into specific and broader welfare issues facing Service personnel and their families.

The independent reports and recommendations they publish will highlight these issues to Parliament and the wider public, holding the government and the Armed Forces to account.

As the Senior Head of Investigations, you will manage and oversee the AFC’s investigative function responsible for conducting investigations into Service and Welfare Complaints.

You will be the senior responsible officer for the effective operation of the high-profile customer-facing investigations function, responsible for the independent and impartial oversight of the Service Complaints system, and for monitoring and assessing the welfare investigations conducted by relevant bodies within Defence and undertaking individual and thematic investigations as directed by the Commissioner.