Rooms Operations Manager at Marriott International

• Job Location Washington, DC
• Seniority Mid-Senior Level
• Type Full-time

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Description

Additional Information Job Number 26038690 Job Category Rooms & Guest Services Operations Location The Mayflower Hotel Autograph Collection, 1127 Connecticut Ave NW, Washington, District of Columbia, United States, 20036 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Pay Range: $65,000-$80,000 annually Bonus Eligible: Y Job Summary Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff.

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

Monitors compliance with standards and procedures.

Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE Education And Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.