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Asana

Software Development

New York, NY Apply Now Practice Interview

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Program Manager, Customer Education at Asana

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Description

As Asana’s Customer Education Manager, your goal will be to ensure that customers of various sizes and industries can gain benefit, demonstrate their product expertise, and advance their careers with Asana.

You’ll maintain the strategy and infrastructure for our digital credentialing programs, including defining new certifications and badges, designing and managing our systems and candidate experience, and driving the go-to-market strategy for these programs through cross-functional partnerships.

We are looking for an experienced program manager and a proven customer education professional with the ability to operationalize a credentialing program from higher (certification) to lower (badging) stakes.

As a member of the Customer Education team, you’ll be part of a team that cares deeply about creating learning experiences that deliver delight and value at scale.

You’ll be managing a program designed to excite and motivate our customers to deepen their expertise and engagement with Asana and our ideal customer personas.

We want our customers to not only become Asana experts, but champions of our brand.

Our digital credentialing programs are central to achieving these goals.

This role is based in our New York office with an office-centric hybrid schedule.

  • Role: Program Manager, Customer Education
  • Company: Asana
  • Location: New York, NY
  • Job found on: 21st of September, 2025
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