Practice Administrator at Staffing Proxy

• Job Location McLean, VA
• Seniority Mid-Senior Level
• Type Full-time

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Description

Hearing Associates of Northern Virginia is a patient-centered audiology practice dedicated to delivering exceptional hearing healthcare.

As the practice continues to grow, they are seeking a strong operational leader to ensure the business side runs smoothly—allowing their providers to focus fully on patient care.

Position Overview: The Practice Administrator serves as the operational leader of the practice, responsible for overseeing all day-to-day business functions, team management, and coordination across both clinical and administrative staff.

This role is ideal for someone who thrives in a hands-on leadership position and has experience managing healthcare or medical practice.

The Practice Administrator will take ownership of the non-clinical side of the business—ensuring systems, staff, and processes run seamlessly so providers can focus on delivering high-quality patient care.

What They're Looking For: 5+ years of experience managing operations within a medical, healthcare, or clinical practice (required) Proven experience leading and managing staff in a fast-paced environment Strong understanding of front office workflows, scheduling, and patient coordination Experience with billing, insurance, and revenue cycle processes preferred Experience working closely with providers or clinical staff in a healthcare setting Confident decision-maker who can take ownership of day-to-day operations Highly organized with the ability to manage multiple priorities and improve workflows Key Responsibilities: Practice Operations & Workflow Management Oversee daily operations across front office, clinical support, and administrative functions Identify inefficiencies and implement process improvements to enhance patient flow and staff productivity Maintain consistency in scheduling, patient experience, and internal procedures Provide hands-on support when needed to ensure operational continuity Team Leadership & Staff Management Manage and support all team members, including both administrative staff and providers, from an operational standpoint Lead hiring, onboarding, training, and performance management for administrative staff Foster a positive, accountable, and team-oriented work environment Address performance issues and implement corrective actions as appropriate Business Operations Oversight Oversee scheduling efficiency, patient throughput, and office productivity Monitor billing, collections, and insurance workflows Ensure accurate and timely handling of patient accounts and administrative processes Coordinate with vendors and service providers Performance Monitoring & Continuous Improvement Track key operational metrics such as scheduling efficiency, patient volume, and revenue cycle performance Identify trends and recommend improvements to enhance overall practice performance Work with ownership to implement operational changes that improve efficiency and patient experience Owner Support & Practice Coordination Serve as the primary operational partner to the Owners Take ownership of day-to-day business functions to reduce administrative burden on providers Communicate regularly with the Owners on operational performance, challenges, and opportunities Execute on priorities set by ownership to ensure alignment and progress Compliance & Administrative Oversight Ensure compliance with HIPAA, OSHA, and general healthcare regulations Maintain organized documentation and operational standards What Success Looks Like: Providers are able to focus primarily on patient care with minimal operational distraction Daily operations run smoothly and consistently without owner intervention Staff are well-managed, supported, and held accountable Scheduling, workflows, and patient experience are efficient and organized The practice operates as a cohesive, high-functioning team Benefits: Health Benefits Matching 401 (k) PTO and holidays