Hospitals And Health Care
Silver Spring, MD Apply Now Practice Interview
Patient Communications Specialist at Children's National Hospital
Description
The Patient Communications Specialist is a key player in enhancing Children's National patient engagement and education by developing and executing comprehensive digital communication strategies.
This role will focus on communicating information about our services, care, and more to our existing patients and families.
They will collaborate with various departments to ensure communication consistency and analyze campaign metrics to optimize outreach efforts.
The Patient Communications Specialist will also develop and manage a comprehensive calendar of patient communications and deliver a comprehensive communications strategy that supports consistent, clear patient engagement.
This role requires effective communication skills, knowledge of digital marketing best practices, and familiarity with CRM systems, along with a commitment to HIPAA compliance and patient privacy.
This position offers the opportunity to work closely with various teams at Children's National, fostering improved patient experiences through well-crafted, personalized communications.
The Patient Communications Specialist will play a key role in helping our organization meet its mission of providing exceptional care to children and their families.
Minimum Education Bachelor's Degree in communications, marketing, public health, or a related field (Required) Minimum Work Experience 5 years experience in healthcare communications or patient education-related field (Required) Required Skills/Knowledge Excellent written and verbal communication skills with the ability to explain complex medical information clearly and concisely.
- Role: Patient Communications Specialist
- Company: Children's National Hospital
- Location: Silver Spring, MD
- Job found on: 8th of September, 2025
