Retail Apparel And Fashion
Berlin, Berlin, Germany Apply Now Practice Interview
* This job might be expired as it was posted more than a month ago.
Operations & Fulfillment Manager B2B (f/m/d) at Aeyde
Description
Your tasks Act as the primary point of coordination for the B2B Operations & Fulfillment team, ensuring seamless communication with internal stakeholders and 3PL partners.
Oversee staffing and holiday planning to maintain uninterrupted operations and sufficient capacity during peak periods.
Manage B2B inbound processing, including system uploads, coordination with 3PL partners, and warehouse booking-in processes.
Coordinate with B2B clients to ensure compliance with specific shipping instructions, prepare shipping documents and labels, manage customs submissions, upload to client portals, and oversee ship-outs with the warehouse/3PL.
Ensure an exceptional customer experience by handling return requests and claims resolutions with efficiency and care.
Proactively track B2B orders and go-live dates to ensure deliveries are smooth and launches are on-time Collaborate closely with 3PL partners to ensure smooth operations, high service levels, and sufficient capacity allocation, especially during peak periods.
Drive continuous improvement of SOPs, SLAs, and KPIs to enhance efficiency, reduce operating costs, and maintain high service standards for B2B operations.
Build and maintain strong relationships with internal and external stakeholders through structured engagement, including monthly check-ins, quarterly reviews, and on-site visits.
- Role: Operations & Fulfillment Manager B2B (f/m/d)
- Company: Aeyde
- Location: Berlin, Berlin, Germany
- Job found on: 4th of September, 2025
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Apply Now
Practice Interview
* This job might be expired as it was posted more than a month ago.
