Monitoring & Incident Response Help Desk (SHIFT WORK) at ALTA IT Services, LLC

• Job Location Washington, DC
• Seniority Mid-Senior Level
• Type Contract

Description

Monitoring and Incident Response Team Member (Help Desk) 100% Remote (Must live in the Washington DC area) 6 Month Contract (Possibly Permanent) Compensation: $36.50/hr W2 ONLY Per Federal Contract U.S.

Citizenship is required Security Clearance: Must be able to pass federal background check for Public Trust clearance The Monitoring and Incident Response Team operates 100% Remote currently, however a return to work on-site at a customer site in Washington, DC is possible.

Telework or 100% Remote work arrangements as a part of any potential return to work plan are negotiable.

The selected individual will be a member of the Monitoring and Incident Response Team primarily responsible for monitoring our customer’s network and infrastructure and managing communication during incidents.

MIRT team members work a 24/7 shift schedule and are the primary point of escalation for any significant service outages or degradations; working closely with government management to coordinate troubleshooting and stakeholder communications.

Schedule: Candidate would be a part of a team supporting a 24/7/365 operation.

Candidates may be asked to support weekend and overnight shifts on a part-time basis to supplement the existing team.

Please only apply if this schedule works for you, as there is no flexibility on this.