Modern Workplace Engineer I at NeoSystems LLC

• Job Location Reston, VA
• Seniority Entry Level
• Type Full-time

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Description

Job Details Description The Modern Workplace Engineer Level I engineer supports Microsoft 365 environments for our Defense Industrial Base customers.

This individual is responsible for delivering secure, compliant, and efficient modern workplace experiences using the Microsoft 365 E5 suite.

This role will focus on both the ongoing operations of managed services as well as project-based onboarding and adoption.

Role & Responsibilities End User Productivity Support Provide Tier I support for Microsoft 365 applications, including: Exchange Online Microsoft Teams SharePoint Online OneDrive for Business Microsoft Office Apps (Word, Excel, Outlook, etc.) Escalate support requests as necessary to Level II engineers.

Troubleshoot issues related to Microsoft 365 access, synchronization, and collaboration.

Identity & Access Support Configure and maintain Conditional Access, passwordless authentication, and identity protection policies in Microsoft Entra ID.

Support hybrid identity scenarios and secure guest access across Microsoft 365 services.

Security & Compliance Tasks Assist with reviewing and applying sensitivity labels, retention policies, and data loss prevention (DLP) rules within Microsoft Purview (Compliance Center).