Lead Developer, ServiceNow at Starbucks

• Job Location Seattle, WA
• Seniority Not Applicable
• Type Full-time

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Description

Now Brewing – lead developer, ServiceNow! #tobeapartner From the beginning, Starbucks set out to be a different kind of company.

One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection.

We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

This position contributes to Starbucks success by delivering and supporting technology solutions for our ServiceNow platform, with a focus on Customer Service Management (CSM), Now Assist (AI capabilities), UI Builder (UIB), and REST integrations.

As a Lead Developer, you will collaboratively lead, design, develop, and deploy ServiceNow solutions that enable strategic initiatives and operational improvements.

This role requires deep technical expertise in ServiceNow, strong leadership, and the ability to mentor developers while driving platform innovation.

As a lead developer, you will… Lead the design and development of ServiceNow applications and integrations, including CSM workflows, AI-driven experiences with Now Assist, and custom UI experiences using UIB.

Architect and implement REST API integrations to connect ServiceNow with enterprise systems.