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IT Support Specialist (Part-Time) at THRIVE SUPPORT SERVICES, INC
Description
IT Support Specialist (Part-Time) Position Title: Part-Time IT Support Specialist (10‒15 hours/week) Reports To: Chief Operating Officer (COO) Location: Martinez, California (Hybrid: remote support + periodic onsite) FLSA Status: Non-Exempt / Part-Time Hourly Rate: $45 ‒ $60/hour (W-2) ABOUT THRIVE Thrive Support Services, Inc.
is a California-based social services agency dedicated to supporting adults with intellectual and developmental disabilities (I/DD) through innovative, community-based programs.
Our team of over 100 employees provides Supported Living Services (SLS), Independent Living Services (ILS), and Coordinated Family Support (CFS) programs throughout the Bay Area.
POSITION SUMMARY The Part-Time IT Support Specialist provides technical support to Thrive staff across all programs, ensuring smooth operation of computers, mobile devices, Microsoft 365 systems, cloud platforms, and essential software used by the agency.
KEY RESPONSIBILITIES • Technical Support & Help Desk (Tier 1‒2) • Microsoft 365 & Teams Administration • Equipment Management & Setup • Network & Security Support • Systems Coordination & Vendor Support• Documentation & Compliance QUALIFICATIONS Minimum Requirements: • 2+ years of IT support experience • Working knowledge of Microsoft 365 administration • Ability to diagnose Tier 1‒2 issues • Remote support and device management experience • Strong communication skills Preferred Qualifications: • Experience with SetWorks, Relias, or social-services tech • Knowledge of HIPAA-adjacent environments • Basic networking knowledge HOURS & PAY RANGE • Part-Time: 10‒15 hours per week • Hourly Rate: $45 ‒ $60/hour (W-2) KEY COMPETENCIES • Problem-Solving • Technical Troubleshooting • Customer Service Orientation • Confidentiality • Documentation & Follow-Through WORK ENVIRONMENT This role includes remote support and periodic onsite work in Martinez.
#SJ2024
- Role: IT Support Specialist (Part-Time)
- Company: THRIVE SUPPORT SERVICES, INC
- Location: Martinez, CA
- Job found on: 18th of December, 2025
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