Front Desk Agent at Crestline Hotels & Resorts

• Job Location Washington, DC
• Seniority Entry Level
• Type Full-time

Description

Join a team where your passion for hospitality shines from the moment you step through our doors! At the Courtyard/Residence Inn Washington, DC Convention Center, taking care of our Associates is at the heart of who we are.

We support your well-being, growth, and success.

If you’re passionate about hospitality and ready to grow your career in a positive, supportive environment, we’d love to meet you! What We Offer Starting at $21.50/hr + Exceptional Benefits Medical, Dental, and Vision plan options Competitive Paid Time Off 401(k) Savings Plan with Company Match Educational Assistance Travel Discounts Volunteer Opportunities And more! Where You’ll Work Our dual-brand Marriott® property features 504 guest rooms, a full-service restaurant, a rooftop bar, and 10,200 sq.

ft.

of flexible event space—steps from the Convention Center, Metro, Smithsonian Museums, CityCenterDC, and major business districts.

What You’ll Do you’ll be the welcoming face of the hotel—ensuring smooth check-ins, check-outs, answer calls, manage requests, resolve issues, collaborate with departments, maintain accuracy and standards.

What We’re Looking For Friendly, service-oriented, strong communicator, multitasker, able to work flexible hours, team player.

Apply today and help us make every guest’s stay unforgettable! Overview: The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.