Director, Software Engineering at Walmart

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Description

Position Summary...

What you'll do...

Walmart is a multi-national, people-led, tech-powered omnichannel retailer with over 2.2 million associates.

At CCaaS Platform, we’re at the forefront of designing and deploying Walmart’s next-generation Contact Center as a Service (CCaaS) platform.

Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to enhance agent experience and productivity, empower customers with self-service options, and reduce average handle time in client-agent interactions.

We are seeking a hands-on highly skilled and experienced Director of Software Engineer to join our team.

In this people leadership role, you will report directly to the Sr.

Director of Engineering and GenAI.

  • Role: Director, Software Engineering
  • Company: Walmart
  • Location: Sunnyvale, CA
  • Job found on: 29th of November, 2025
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