Director, Product Management & Operations – Online Outlet at Williams-Sonoma, Inc.

• Job Location San Francisco, CA
• Seniority Director
• Type Full-time

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Description

Job Description About the Team At Williams-Sonoma, Inc.

(WSI), we’re redefining digital commerce across our family of iconic brands — including Williams Sonoma, Pottery Barn, West Elm, and others.

We bring together technology, design, and storytelling to deliver inspiring, frictionless experiences for millions of customers.

The WSI Tech, Product, and Analytics organization is building an AI-first future, where automation, intelligence, and creativity work hand-in-hand to power the next generation of digital retail.

We are a collaborative, data-driven, and customer-obsessed team shaping how technology and operational excellence come together to scale our business intelligently.

About The Role The Director, Product Management & Operations – Online Outlet will lead the digital product strategy, automation roadmap, and operational execution for WSI’s growing multi-brand online outlet business.

This is a transformational leadership role designed for a hands-on innovator who can bridge technology, data, and retail operations to reimagine the outlet experience at scale.

Reporting to the VP of Product & Analytics, this leader will own the Online Outlet P&L and drive measurable impact across revenue growth, margin optimization, and efficiency.