Director, IT Operations at American Farm Bureau Federation
Description
POSITION OBJECTIVE: Manage and oversee all core IT services including maintaining the operational systems, including cloud and hybrid services, and managing the network architecture for AFBF and its affiliates.
Lead and mentor the IT operations staff, coordinate the departmental budget, and ensure the reliability, security, and performance of all IT infrastructure.
Additionally, manage vendor relationships, improving service delivery, and stay current with technological trends to support the organization's needs effectively.
REPORTS TO: Executive Director, Technology LOCATION: Washington, DC; eligible to earn telework 2 days/week SALARY: $140,000 - $180,000 annually DUTIES And RESPONSIBILITIES Develop strategic goals that align with the organizational and departmental mission and vision to ensure continuous improvement and innovations of IT Operations and technology usage throughout the organization Responsible for the day-to-day operations of information systems, including security, networks, telephony, help desk, software and hardware Manage and supervise IT Operations staff, fostering a high-performance culture, including accountability and transparency Manage and maintain IT operations cloud services including AWS and MS365 Manage and maintain the organization’s network architecture, including WAN, LAN, and wireless systems Manage security and risk mitigation of infrastructure, IT operations cloud services, and systems Ensure the reliability, security, and performance of all IT infrastructure, cloud, and hybrid services.
Develop and monitor departmental budget Manage IT Asset management and lifecycle Coordinate and manage the acquisition, distribution and configuration of staff technology resources and potential new software applications Create, monitor, and report on metrics to monitor IT service delivery Manage third-party technology vendors, including managed service providers Monitor developments in the technology industry to keep computer technology and telecommunications current and capable of supporting the needs of the organization effectively and efficiently Collaborate in designing and implementing Disaster Recovery and Continuity of Operations plans Benchmark, analyze, report on, and make recommendations for the improvement of IT systems and infrastructure Manage the technology support of meetings and conferences; coordinate with vendors as needed Ensure IT processes, procedures and controls are well documented and updated timely Ensure staff are well trained on software, systems and functionality to create an efficient and knowledgeable workforce Relationships Work directly with all Technology staff to maintain daily operations.
Work with IT Team and end users on special projects.
Work with all AFBF staff to understand and ensure their technology needs are met.
Coordinate with third party solution providers on external application development, support and integration.
- Role: Director, IT Operations
- Company: American Farm Bureau Federation
- Location: Washington, DC
- Job found on: 24th of October, 2025
