Desktop Technician, Junior at LCG, Inc.
Description
Location: Bethesda, MD Required Clearance: Public Trust Onsite: Hybrid Work (Minimum 4 Day Onsite - minimum) Job Title: Desktop Technician, Junior Job Overview: We are seeking a Junior Desktop Support Technician to support our Client.
The ideal candidate will provide end-user deskside and remote support for Windows, macOS, and iOS devices, assist with hardware/software troubleshooting, ticket management, endpoint management, and support NIH security compliance requirements.
This role supports a fast-paced customer environment and will work closely with federal leads and IT teams to ensure high-quality service delivery, strong documentation, and timely remediation of incidents and security vulnerabilities.
Key Responsibilities End-User Deskside and Remote Support Provide deskside and remote troubleshooting and “how-to” support for hardware, software, peripherals, printers, mobile devices, and network connectivity.
Support Microsoft Windows and Apple macOS environments, including configuration, break/fix, and user setup.
Support and troubleshoot wired, wireless, and VPN connectivity, including authentication and access issues.
Support local/network/label printers, copiers, scanners, and shared multi-function devices.
Perform user data backups, restoration, settings preservation, and system refresh activities as needed.
- Role: Desktop Technician, Junior
- Company: LCG, Inc.
- Location: Bethesda, MD
- Job found on: 9th of January, 2026
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