Deputy General Manager - Washington, DC at F1® Arcade
Description
Job Description Job Title: Deputy General Manager Location: Washington, DC Reporting To General Manager Position Overview Operational Excellence The Deputy General Manager role is responsible for ensuring a seamless and exceptional guest experience.
In this position, you will oversee the day-to-day operations of both the beverage service and reception departments, ensuring that each guest is greeted with outstanding hospitality and that every drink is crafted to perfection.
You will lead and motivate a dynamic team, collaborate closely with the General Manager, and implement strategies to drive revenue growth and operational excellence.
Your strong focus on quality, efficiency, and service will be instrumental in creating a welcoming atmosphere and setting high standards for guest satisfaction across all touchpoints.
Leading From the Front As DGM, you will play a crucial role in ensuring that every guest receives a warm and professional welcome from the moment they arrive.
You will manage daily operations of the reception area, supervise and mentor the front-of-house team, and implement effective strategies to enhance guest satisfaction.
In partnership with the Guest Experience Manager, you will drive improvements in service efficiency, streamline processes, and maintain high standards of hospitality that reflect our brand's commitment to excellence.
Raising the Bar Lead a dedicated team in managing day-to-day operations, from inventory control to team member training and guest service excellence.
- Role: Deputy General Manager - Washington, DC
- Company: F1® Arcade
- Location: Washington, DC
- Job found on: 19th of October, 2025
