Customer Success Manager at Simbie AI

• Job Location New York, NY
• Seniority Mid-Senior Level
• Type Full-time

Description

📍 NYC | Full-Time | Early Team About Simbie AI Simbie AI is building clinical decision support AI that helps clinicians make faster, safer, and smarter decisions at the point of care, while increasing patient access to their clinical teams..

We're an early-stage team with high conviction, moving fast in a space where the stakes are real.

Our customers — healthcare organizations, clinicians, and care teams — need a partner they can trust.

That's where you come in.

The Role This is a builder role, not a maintenance role.

You're joining before the playbook exists — because you're going to write it.

You'll own the entire post-sale customer journey, build the internal systems that make us operationally sharp, and be the voice of the customer inside Simbie AI.

You're equal parts relationship manager, ops architect, and problem solver.