Administrative And Support Services
South Croydon, England, United Kingdom Apply Now Practice Interview
Customer Success Administrator at Mortgage Brain
Description
Job Title: Customer Success Administrator Location: Hybrid between Croydon office and Home Working Salary: Competitive depending on experience and hours Job Type: Permanent, Full/Part Time Hours: Minimum 25 up to 37.5 hours per week About Us For over three decades, Mortgage Brain has been at the forefront of mortgage technology in the UK, committed to addressing the complexities faced by mortgage intermediaries and lenders.
Our vision is to reimagine mortgage distribution, bringing about a dynamic shift that unites all key stakeholders, giving borrowers certainty earlier in their search for a mortgage.
Serving over 15,000 daily intermediary users, we're steered by our values of working 'better together', with focus on 'driving change' and always to 'do the right thing'.
Our robust offering includes an integrated suite of software sourcing solutions, submissions and CRM.
And we're backed by some of the largest lenders, Barclays, Lloyds Bank, Nationwide Building Society, NatWest Group, and Santander.
About The Role Reporting directly to the Team Leader Customer Success the Customer Success Administrator will be integral in providing support the sales and marketing team with the on-boarding and migration of customers onto the latest versions of Mortgage Brains technology suite.
On a day-to-day basis you will be engaging with members of the sales team and supporting the setting up of customer accounts and system configurations as well as helping our customers direct their queries to the right team or via the right channels.
This is an exciting new role for the business following the huge success of the launch of our new suite of solutions.
- Role: Customer Success Administrator
- Company: Mortgage Brain
- Location: South Croydon, England, United Kingdom
- Job found on: 19th of October, 2025
