Customer Service Representative at Lega Nova Group

• Job Location New York, United States
• Seniority Not Applicable
• Type Full-time

Description

About the Role We’re looking for a friendly, motivated Customer Service Representative to join our growing B2B Support team.

This role is ideal for someone who enjoys helping others, communicates clearly, and is looking to build a long-term career in customer service and client facing rolls You will handle customer enquiries as well as management of current accounts across, phone and personal relationship management ensuring every interaction is delivered with professionalism and care.

Full training will be provided, and no previous experience is required—just the right attitude and willingness to learn.

Key Responsibilities Provide accurate information and resolve issues in a timely manner Maintain detailed and clear customer records Work closely with internal teams to support customer needs Follow company procedures and contribute to service improvements Ensure a positive customer experience with every interaction About You Strong communication and active listening skills A calm, supportive and patient approach Comfortable working in a fast-paced environment Basic IT proficiency (MS Office, email, CRM systems) Problem-solving mindset and attention to detail Team-oriented and eager to learn (No specific qualifications required; all applicants welcome.) What We Offer Comprehensive training and ongoing development Opportunities for progression into senior support or team lead roles Employee assistance program and wellbeing support Inclusive and supportive workplace culture How to Apply Submit your CV via LinkedIn Easy Apply if you feel you would be a great addition to the team.

Lega Nova is an equal opportunity employer, all positions are full W2 rolls come with a base pay and bonus.