Customer Appointment Specialist at Renuity

• Job Location Rockville, MD
• Seniority Entry Level
• Type Full-time

Share on:

Description

Call Center Representative - Up to $60,000! Closet America , a proud company of the Renuity family, where innovation and excellence drive everything we do.

As part of a powerful network of seven of the most trusted home renovation companies in America, we are on a mission to revolutionize home improvement—making it faster, easier, and stress-free.

Whether it’s a new bath, custom closets, or exterior upgrades, we help homeowners create spaces they love, without the hassle.

With expert teams across 36 states and growing, there’s likely a Renuity home in your neighborhood.

We value fresh perspectives and welcome candidates from all backgrounds to bring their unique experiences and ideas to our team.

And we’re just getting started! What we offer Competitive salary with performance incentives Comprehensive benefits including medical, dental, and vision Consistent schedules and professional growth opportunities A respectful, forward-thinking work culture About The Role In this position, you will: Answer incoming calls and provide excellent customer service to warm generated leads - NO MORE COLD CALLS! Communicate with customers to ensure quality appointments are issued to sales representatives Collaborate with our sales teams to cultivate opportunities for customer growth Handle both inbound and outbound communication, expertly coordinating free in-home consultations Represent our offerings with enthusiasm and expertise, providing top-notch service to new and existing clients Key Qualifications Prior experience in a call center role Remodeling or service knowledge Positivity, Flexibility, Determination and a persuasive personality High energy and willingness to learn Excellent computer and phone skills with attention to detail Weekend availability required About Closet America- Custom Closet Designers, Installers & Organizers | Closet America At Closet America, a Renuity company, we’re making home improvement faster, easier, and stress-free.

Since 2009, we’ve reimagined home organization in the DC area, delivering custom-designed, hand-crafted solutions with unmatched precision.

Now, as part of Renuity, we’re combining our local expertise with the strength of a national brand to build the future of home improvement.