Country Manager at VAS Global

• Job Location Addis Ababa, Ethiopia
• Seniority Mid-Senior Level
• Type Full-time

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Description

Job Title: Country Manager – Ethiopia Location: Ethiopia (Addis Ababa) Role Overview VAS is seeking an experienced and entrepreneurial candidate for the position of Country Manager – Ethiopia to set up and lead our Visa and Government Service Centers across Ethiopia.

This role will be responsible for establishing operations, managing service centers, driving commercial performance, ensuring regulatory compliance, and representing VAS with government entities, partners, and key stakeholders.

The ideal candidate will bring strong leadership experience within visa services, government outsourcing, customer service centers, shared services, BPO, or regulated service environments, with a proven ability to build and scale operations in Ethiopia.

Key Responsibilities Strategic Leadership & Market Expansion Develop and execute the country strategy for launching and scaling VAS visa service centers across Ethiopia.

Identify new locations, partnerships, and growth opportunities aligned with business objectives.

Monitor market trends, competitor activity, and regulatory changes in visa and government services.

Represent VAS in discussions with government authorities, embassies, consulates, and strategic partners.

Operations & Service Delivery Oversee end-to-end operations of visa and service centers across Ethiopia.