Claim Specialist - Property Field Inspection at State Farm

• Job Location Silver Spring, MD
• Seniority Mid-Senior Level
• Type Full-time

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Description

Overview Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm.

It is at the core of how we operate and the reason for our success.

Come join a #1 team and do some good! Responsibilities Grow Your Skills, Grow Your Potential Join our team as a Property Field Inspection Claim Specialist and showcase your expertise in handling accident and weather-related claims for homeowners, commercial properties, and large losses.

We are looking for an experienced and highly skilled professional to contribute to our dynamic team.

You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable service.

Key Responsibilities: Conduct on-site inspections and assessments of property damages for both residential and commercial claims Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently May occasionally require interacting with parties who express strong emotions or concerns about ongoing inspections or claim resolutions Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process Investigate and adjust both personal and commercial property claims with exposures up to $500,000 Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines Where you'll work: This position is located in Columbia, MD.

Competitive candidates should reside within one of the listed zip codes and will service this same territory: 20707 20723 20759 20763 20777 20794 20861 20862 20866 20868 20905 21029 21036 21042 21043 21044 21045 21046 21104 21163 21723 21737 21738 21784 21794 This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.

Although the primary work location is in the field, with a commutable distance from home, there will be opportunities for virtual work to be completed at home.