Business Operations Analyst at FanDuel

• Job Location New York, NY
• Seniority Mid-Senior Level
• Type Full-time

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Description

THE POSITION Our roster has an opening with your name on it FanDuel is seeking a Business Operations Analyst to join our dynamic Payments and Fraud Business Operations team.

The Business Operations Analyst is responsible for developing and performing data analysis to detect and prevent fraud & optimize our support function.

The Business Operations Analyst will partner with internal teams to contribute to our Fraud and support Strategy across all FanDuel’s products (Sportsbook, Casino, Daily Fantasy, etc).

This includes working with a wide range of teams from Analytics, Payments, Product, Legal, and Commercial, to innovate and optimize fraud & support strategies all with the goal of a customer first experience to help optimize our support team and build strategies to protect our platform from would-be fraudsters.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company.

This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN Everyone on our team has a part to play Partner with Internal and External Stakeholders to support and optimize our entire Payments stack, with responsibilities including but not limited to: Assist with day-to-day payment performance analyses, troubleshooting issues across acquiring, payouts, and APMs.

Monitor authorization rates, settlement performance, and payment success metrics; identify trends and partner with processors to drive improvements.