Business Analyst With Transportation Domain - Remote at The Dignify Solutions, LLC

• Job Location New York, NY
• Seniority Mid-Senior Level
• Type Full-time

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Description

Key Responsibilities: Analyze defect tickets and change requests (CRs) across assigned modules (Collections, Transactions, etc.).

Review requirements using RTM (Requirements Traceability Matrix), RDD (Requirements Design Document), and User Stories.

Perform root cause analysis (RCA) for defects and validate against business requirements and technical specifications.

Document findings and prepare CRs or RCA reports for development teams.

Ensure proposed solutions align with product architecture, technical standards, and compliance requirements.

Collaborate closely with business stakeholders, development teams, and QA to ensure end-to-end resolution.

Support interface analysis between client Vector and external vendors (payment processing, reporting systems).

Participate in backlog grooming, UAT support, and go-live readiness activities.