24/7 Support Specialist at OLG

• Job Location Toronto, Ontario, Canada
• Seniority Mid-Senior Level
• Type Full-time

Share on:

Description

Range 53,600.00 - 80,400.00 CAD Job Description 24/7 Support Specialist GAME ON – OLG needs you We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels.

Over the course of fiscal 2023-24, OLG delivered a record $2.4 billion in net profit to the Province of Ontario.

OLG is now expanding our horizons even further, with a new strategic direction that builds on successes to date as a world class gaming entertainment leader with a globally admired omni-channel platform.

We are ready to take this game to the next level and need a passionate 24/7 Support Specialist to monitor and maintain the daily operations and maintenance of the facilities, including the physical data centre infrastructure, system run books, systems workflow, and data centre infrastructure.

Supports access control to provide stability and minimize disruptions to the organization.

Employee works a 24/7/365 –Four-on, four off, 12 hr shift rotation-based schedule.

Position is on-site critical and requires in-office workplace availability.

YOUR ROLE IN THE GAME Reporting to the Manager Monitoring & 24/7 Support, you will be empowered to: Executes the day-to-day operational delivery of the NOC activities with respect to system run books, data backup, SAN support and maintenance, file server configuration support and maintenance, database administration & support, management and maintenance of the data centre security infrastructure to ensure business continuity.