1. Describe a time when you had to navigate a challenging situation with a client who was in crisis. How did you approach it, and what was the outcome?
2. Can you provide an example of when you had to collaborate with community organizations to enhance housing services? What role did you play, and what was the impact?
3. Tell me about a time when you had to mediate a conflict between two clients with differing needs. What strategies did you use to resolve the situation?
4. Describe a situation where you had to manage multiple housing cases simultaneously. How did you prioritize your tasks, and what tools or methods did you use to stay organized?
5. Share an experience where you implemented a new housing program or policy. What challenges did you face, and how did you overcome them?
6. Can you recall a time when you had to advocate for a client facing discrimination in housing? What steps did you take, and what was the outcome?
7. Tell me about a situation where you needed to motivate a team to achieve a housing initiative. How did you inspire them, and what was the result?
8. Describe a time when you had to provide educational resources to a client to help them understand their housing options. What approach did you take?
9. Share a scenario where you had to make a difficult decision regarding housing allocation. What factors did you consider, and what was the final decision?
10. Can you discuss a time when you received constructive criticism from a supervisor or peer? How did you respond, and what changes did you make as a result?
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